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 International Shipping , terms, & info.



We now ship internationally to many countries!  (But not all)  
$50.00 minimum purchase for total items purchased for all international orders. 
(not including shipping)   We apologize for any inconvenience this may cause.  

Basic international shipping steps...

1 Canada orders email us directly at sales@nauticaltropical.com with your shipping address and items desired for shipping quote. (Note you can get item stock numbers by clicking the shopping cart)

2 All other countries need to do steps 2-6.   Check from our list below to make sure we can ship to your country

3 Click the Bongo International link below to be approved for international shipping.  Note if you want a shipping estimate before being approved we can do this however it will be an estimate and not the exact figure.  You can also call bongo at the number listed on their website or can get live help from them here: http://www.bongous.com/chat.php

4 Contact us at sales@nauticaltropical.com with your shipping address and items desired for shipping estimate. (Note you can get item stock numbers by clicking the shopping cart)
 We can give you a shipping estimate based on your address and products desired...however Bongo International will give you exact amount before shipping

4 We will give you a shipping estimate based on the information you provide us.

5 You will purchase the product and domestic shipping to the consolidation center from nauticaltropical.com.  We will inspect and ship the product to the consolidation center .

6 You will purchase the international shipping and shipping insurance from Bongo International.  (Note that product must be fully insured for any claims of defects or damage.)  Bongo International will reinspect the product and ship it to your location.  Note for details and terms and conditions please read below...

( Customers pay for domestic shipping to our consolidator then shipping internationally, however with the volume that Bongo International does, they get much better rates then if we shipped internationally directly from our warehouse so in most cases you actually save money with this process)

NOTICE...
All international orders will have a 5% surcharge on product purchased (minimum $5) due to extra inspections and packing procedures and higher international credit card fees.

Ordering is easy!  
You can order by Visa, Mastercard, and American Express,  (Sorry no checks or wire transfers for international orders)  You must first log in to our consolidation shipping partner (Bongo International) to be approved.  All international correspondence will be thru email only except for giving credit card information. sales@nauticaltropical.com   For orders to Canada email us with your shipping address and items you are interested in for a shipping quote.  To get the item stock numbers just click on the shopping cart, or call us at   770-514-2002

 Nauticaltropical.com has partnered with Bongo International to fulfill our international orders. Bongo provides our international visitors with their own US forwarding address. Having a Bongo address provides you with multiple benefits.  Ability to purchase from any US based retail store   Ability to save money by consolidating multiple purchases     Ability to make sure your order was fulfilled correctly     Ability to view images of your goods before they are shipped overseas    Upon completing your Bongo registration, you will be able to check out at our site. 

CLICK THE BONGO LINK BELOW TO GET STARTED!


International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started:

Shipping timeframe... All stock items ordered 2-4 business days from our location to the Bongo shipping center.   They will recheck the product for any damages/defects and repack your order carefully for shipping. 

INSURANCE...You must insure items fully with Bongo International in order to process a claim.  Failure to insure YOUR product means you waive the right to collect for any damages.  If you buy something for $500 with ship cost and you don't insure it and it is damaged beyond repair you will have lost your $500.  Be smart...insure your product fully. 


NOTE:  Due to the large volume of international shipping from Bongo your total shipping cost including domestic and international will most likely be lower than if we sent the product to you direct from our warehouse.  


DOMESTIC
Shipping and handling charges to the bongo distribution center from our warehouse are...
 

$90.00 to $109.99, $13.99 S&H
$110.00
to $123.99, $14.99 S&H.
$124.00 to $149.99, $16.99 S&H.
$150.00 to $169.99, $18.99 S&H.
$170.00 to $199.99, $21.99 S&H.
$200.00 to $249.99, $25.99 S&H.
$250.00 to $299.99, $30.99 S&H.
$300.00 to $369.99, $36.99 S&H.
$370.00. to $449.99, $44.99 S&H
$450.00 to $529.90, $52.99 S&H**See note below
$530.00 to $599.99, $59.99 S&H**See note below
$600.00 to $669.99. $65.99 S&H**See note below 
$670.00 to $769.99. $73.99 S&H**See note below 
$770.00 to $869.99. $81.99 S&H**See note below 
$870.00 to $999.99. $92.99 S&H**See note below 
$1000.00 to $1249.99. $119.99 S&H**See note below 
$1250.00
to $1499.99. $139.99 S&H**See note below 
$1500.00
to $1999.99. $179.99 S&H**See note below 
$2000.00
to $2499.99. $219.99 S&H**See note below
$2500.00
to $2999.99. $259.99
S&H**See note below
$3000.00 to $3999.99. $349.99
S&H**See note below
$4000.00 to $4999.99. $399.99 
S&H**See note below
$5000.00 to $7499.99  $499.99  S&H**See note below
$7500.00 and up.** $599.99  S&H**See note below
(**Bulky, large, oversize, or heavy items may have an additional shipping charge on orders.  We will inform you if that is the case)

****NOTICE**** We do not split shipments on an order due to the high costs of shipping. 

INTERNATIONAL Shipping and handling charges will be charged separately from Bongo International before shipping from their facility. 
  

RUSH SHIPPING to CANADA ONLY...
If you need next day, or two day shipping to CANADA, just contact us before ordering!  We are glad to help, and will inform you of the charges prior to shipping.   We charge an additional 5% of the order total handling charge (minimum $5.00 charge) for each air rush order above the next day or 2nd day air charges for orders.  If you want to use your own UPS/FEDEX shipping number for billing or your own shipper number, we will charge the additional special  handling charge.    Sorry, Rush shipping is not available for international orders other than Canada.

ITEMS THAT DO NOT QUALIFY FOR INTERNATIONAL SHIPPING...
The following items will not be shipped internationally:  Lamps, shell products,  clearance items, items not stocked in our warehouse, restricted items for a particular country.

BACKORDERS...
Sorry no backorders on international orders.  We must have the product in stock to process the order. 

RETURNS...DAMAGES...   
 
Before any international order leaves our warehouse we open every piece and inspect it carefully.  We repack everything with the utmost care.  We also photo the piece before re-boxing it.  When Bongo International (Our shipping consolidator) receives the shipment. they re-inspect it for defects and damage,  They repack the goods to arrive safely to your location.  There should be zero defects and rarely damages. Insure your product to be able to make a damage claim.  For any defect claims we will require detailed pictures of the defect.  If we see the item is defective then we will process a defect claim.  We don't expect expect any defects  in product.  If there is damage you must contact the carrier and Bongo International immediately for processing.  We reserve the right to refund or replace on any damaged orders. 

DISCOUNTS...
Sorry no discounts on any international orders.  Clearance merchandise cannot be included in international orders or any coupon discounts. 

PRIVACY...
All e-mail addresses are kept confidential
and are not sold to other companies.   We will never share, sell, or rent your personal information with third parties for their promotional use.  We offer new merchandise arrivals and special discounts with our customers occasionally as well as those that have signed our guest list.   You may opt out if you do not wish to receive the special mailings in the future.  Only UPS or other shippers may receive your e-mail address for shipping confirmation purposes only.   We respect your privacy.

CHANGES AND OTHER INFO...
We are not responsible for typographical errors as we too are human.
  All dimensions on items listed on this site are approximate.   Colors can vary sometimes with the lighting, picture taking, and products themselves.    Any changes in shipping, pricing, products, or policies will be published on this site.  

LARGE ORDERS...
We may contact you for further information or ask for a signature on larger orders
for verification purposes.    

CATALOG REQUESTS...
Sorry, but due to our constantly changing and adding merchandise we do not have a catalog.  Besides, not having the added expense of a catalog helps us keep our prices low to save you money!

Warranties...
Items are "as is" after our return timeframe just as in many gift and decor stores.  In the rare case that a manufacturer warrants a product we sell, you would need to consult the manufacturer on warranty issues.   No warranties are expressed or implied on items found in our retail or wholesale web stores.

NOTICE: Due to international fraud we reserve the right to refuse to sell product to any customer we feel is a risk.

Countries we will ship to through our consolidation warehouse...
Afghanistan
Albania
American Samoa
Andorra
Anguilla
Antigua
Argentina
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia & Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Canary Islands
Cape Verde
Cayman Islands
Chile
China
Colombia
Comoros Islands
Cook Islands
Costa Rica
Croatia
Cuba
Curacao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji Islands
Finland
France
French Guiana
Gambia
Georgia
Germany
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Malaysia
Maldives
Malta
Marshall Islands
Martinique
Mauritius
Mayotte
Mexico
Moldova
Monaco
Montserrat
Morocco
Myanmar
Nauru
Nepal
Netherlands
Nevis
New Caledonia
New Zealand
Nicaragua
Niue Island
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Reunion Island
Romania
Russia
Rwanda
Saipan
Sao Tome & Principe
Saudi Arabia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Spain
Sri Lanka
St. Barthelemy
St. Eustatius
St. Kitts
St. Lucia
St. Maarten
St. Vincent
Suriname
Sweden
Switzerland
Syria
Tahiti
Taiwan
Tajikistan
Thailand
Togo
Tonga
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
Turks & Caicos Islands
Tuvalu
Ukraine
United Arab Emirates
United Kingdom
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands -UK
Virgin Islands -US
Western Samoa
Yemen
Yugoslavia

Thank you in advance for your order...we appreciate your business.   
Please visit us often!
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Cool Nauticals / Hot Tropicals Inc.
3939 Royal Drive
Suite 117
Kennesaw, GA 30144
  sales@NauticalTropical.com

1999-2014 by Cool Nauticals / Hot Tropicals Inc.