Shopper comments

First a comment from us...Thank you for the incredible support you have given us through your e-mails and letters.   It humbles us to see such an overwhelming  positive response from our visitors.   Thanks to you, we have grown incredibly!   We still want to be your main source for the fun stuff...more cool items to come!    Keep the letters and e-mails coming...it really makes our day!

 Like what you see?  Tell a friend about us! Click here to go to our tell a friend page!

Below are just some of the excerpts from comments e-mailed, mailed, or faxed to us.   We receive many letters and e-mails from our shoppers and are pleased to share some of them with you!

"I've searched lots of different sites and yours is definitely one of the best and most unique"

Tanya P.              Texas

 "Excellent fast service. Everything well wrapped to prevent damage...excellent to do business with!  Thanks"!

Dave S.             Missouri 

 "WOW!  Thank you so much!!!  I received the rest of my order yesterday and my husband was tickled pink with what I got.  Thank you again for your courteous service"!

Rene B           Colorado
"Love your stuff"!

Janet D.             Texas

 "Your web site is super"!

Matt D.          California

 "Thank you so much for your great follow up"!

Jeff R.       New Hampshire
"Thank you so much for the fastest "special order" of the 21" porthole mirror. Thank you again, this just completed my guest bedroom".

Rachael V        Arizona

 "You really do have the best selection of any tropical/nautical site out there...believe me I've seen them all"!

Candy C.    Pennsylvania

 "The portholes were much better than I expected.  I have done my half bath in tropical fish and they matched perfect.  I have a few friends that are interested and I will be sure to pass your address on to them".

Charlotte L.       Virginia
"I just wanted to let you know how happy I was with the tropical palm 3D metal art and the crab I ordered.  It was Beautiful!!!
I love your website and all of the decor.  I know I'll be ordering again soon"!

Deb R         Indiana 

 "We received all of the items last week.  Anyway, we opened the lobster cages and they are perfect!
Everyone was very pleased with the scuba helmet. It really is realistic!
Thank you for the prompt delivery and your help".

Cindy L.       Pennsylvania

 "I received the items today and am absolutely thrilled with how nice everything is...Usually when ordering online you don't know what you are getting and the pictures online on your site are so true to the actual product...Thank you".

Tracy M.        Ohio
"My wife and I were looking for quite some time, decor to create a tropical theme in our den until we stumbled upon your store on the web.  Your store has a lot to offer, and I'm sure we'll continue browsing out the new stuff on your web sight. Some businesses wait until the customer calls to find out about their order, it's nice to know you're concerned about your customers.  More businesses should be that way!"
Thanks again.
Robert        Pennsylvania		 "Just wanted to say I received my package yesterday
and I am totally thrilled by the merchandise.  My daughter
is on this "Hawaiian" kick and she is going to love opening these
items on Christmas morning.
Thank you and have a very Happy Holiday to you and yours!!!"
Roberta           New York		 Capt. Jim,

"I absolutely love the lamp - it makes a great "mood" night light in my tropical livingroom.  What is the bulb wattage maximum so I don't burn it out?  Thanks again for making it available (especially the convenience of being able to separate into two pieces if I ever had to move it).  It was worth waiting for."

Gloria                 Hawaii
We were talking about how much we all love you when we received your shipment on Monday.  You exceeded my expectations and those of our audience as well.  The pilings were fantastic, the ships' wheels were amazing, and of course the napkin rings stole the show.
 We think you're terrific, Captain Jim!  Hope we can use you again in the future.
Diane           Illinois
Thank you so
much. The item I purchased was so beautiful. This is
my first time ordering with you and beleive me you
have a customer for life. The service is excellent and
your products are adorable.

Thanks so much

Angela     California
 HI THERE

I RECEIVED MY ORDER YESTERDAY, THE METAL MERMAID WITH FISH.  I JUST WANTED TO THANK YOU.  IT  WAS JUST AS THE PICTURE SHOWN.  THE PACKING WAS GREAT.

THANKS FOR THE FAST PROCESS AND DELIVERY.  I LOOK FORWARD TO MORE SHOPPING WITH YOU.

TERESA    CALFORNIA
Hello,
 When doing business over the internet you never know what kind of company you are dealing with until you have some experience with them.  I have found that you are a wonderful company to shop with.  You have excellent customer service and I appreciate the help you have given me.  I look forward to doing more business with you.
 Sincerely,
Ben           Michigan
I can't believe you were nice enough to check back with me.  Customer service doesn't seem to be a priority with most businesses.  I can only guess that your company isn't
big enough to be part of "Corporate America" yet.  Please stay that way.
 The candlesticks & the mugs have arrived in perfect condition.  Thanks so much for
following up.
 Happy Holidays!
Lisa          Illinois
Hi,
 I just received my palm lamp and I must tell you I am pleasantly impressed, It is much more than I expected. First of all the quality of the packaging was fantastic! Then I open it and it was so much nicer than it looked on the website, not that it looks bad online. It completed the room I am decorating right now. I could not be more happy - THANKS!!!
 I am going to recommend you to all of my friends.

Thanks
Cassi           California
Hi,
 You guys are the best!!
 
Received replacement glass for my porthole. It is in and looks great.  Will be looking at your website for more exciting treasures.
 
Thanks again for the great customer service.
 
MaryB           California
Hello . I just wanted to say thank you very much from Chicago. I love my new cabana lamps with the bamboo shades. They are very unique and gorgeous !!! I really love your store. Keep up the good work !

Nedra                Illinois

  


Have a comment for us?  Contact us at Comments@nauticaltropical.com!  We would love to hear from you!

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